Privacy Policy

Privacy Policy

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At [kowloonjai] (referred to as “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase aromatherapy products, or engage in online consultation sessions.

1. Information We Collect

We collect the following types of personal information:

• Personal Information: When you purchase products or book a consultation, we may collect details such as your name, email address, phone number, shipping address, and payment information.

• Health Information: During online personal styling consultations, you may provide information about your health conditions, preferences etc. This is strictly confidential and only used for providing personalized styling recommendations.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To fulfill your orders for styling consultation, online consultation, online courses, apparels, provide customer support, and manage payment transactions.

• Consultation Services: To deliver personalized styling advice based on the information you provide during consultations.

• Communication: To send order confirmations, respond to inquiries, provide updates on your consultations, and deliver promotional materials if you have opted in to receive them.

• Improvement of Services: To enhance our website, products, and services by analyzing user behavior and feedback.

3. Data Protection and Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of sensitive data such as payment details. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party providers who assist in processing orders, payments, and shipping. These providers are required to maintain the confidentiality of your data and use it only for the purposes of providing their services.

• Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or government regulation.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site and enable certain features. You can adjust your browser settings to decline cookies, but this may affect your ability to fully utilize our website.

6. Your Rights

You have the right to:

• Access and Update Information: You can request access to the personal information we hold about you and ask for corrections or updates.

• Request Deletion: You can request the deletion of your personal data, except where we are legally obligated to retain it for record-keeping purposes.

• Opt-Out of Communications: You can unsubscribe from promotional emails at any time by following the instructions in the email or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting obligations.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate action to remove the data.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

kowloonjai
Email: kowloonjaooutfit@gmail.com

By using our website, purchasing products, or engaging in consultation services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.